Collecting Blade Service Data -- IBM Power Blade

The below document helps you to collect the successful dump from the blade in event of a system crash. This data can be used by IBM support to provide the root cause behind the system crash.

Select Service Tools → Blade Service Data to view a table of all the blade servers in the BladeCenter unit. The Blade Service Data page is available only if there is at least one blade server in the BladeCenter unit that supports the collection of blade service data.

For each blade server that supports the collection of detailed blade server service data, there is a link in the Name column. Click the link to manage service data for that blade server. These links are displayed only if there is at least one blade server in the BladeCenter unit that supports the collection of blade server service data. 

Use the menu in the Initiate Blade Dump section to select the type of blade server service data dump that you want to generate; then, click Initiate & Collect to dump and display the blade server service data or Collect to display the data collected during the last dump. The types of service data that are available vary, based on blade server type. New dumps overwrite existing dump data and can be used by support personnel to diagnose issues. The dump can cause the generation of associated System Reference Codes (SRC) records.

The System Reference Codes section displays a table of the 32 most recent system reference codes of a blade server. This interface indicates whether detailed data is available for a particular system reference code.

 

To show the details of a system reference code, click the system reference code link. A page that contains the details of the selected system reference code is displayed. 

The information on this page can be used by support personnel to diagnose issues. See the Problem Determination and Service Guide for assistance with interpreting the codes and detailed data.

Note: Some blade servers do not support system reference codes.