This document explains how to collect the AMM service data which will used to troubleshoot any issues with Blade Management
Select Service Tools → AMM Service Data to view or download information collected in the service data capture file.
Notes:
- If you have activated the Service Advisor feature, this service data capture file is automatically sent to IBM when a serviceable event occurs. See IBM Service Advisor for more information.
- To send this service data capture file to IBM, click Manually Email Service Information.
- For BladeCenter S units, if the RAID SAS module is installed, this page lists vital product data about the battery backup unit.
Click Save Service Data to save this service data capture file on your system.
The service data capture file filename is automatically generated and follows the form ammName_YYYYMMDD_hhmmss.tgz, where:
- The ammName indicates the name of the advanced management module
- The YYYYMMDD indicates the date of service data capture in year-month-day format.
- The hhmmss indicates the time of service data capture in hour-minute-second 24-hour clock format.
- The .tgz extension indicates that this is a GZipped Tar Archive file which you can unbundle using common utilities.
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